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OUR RE-STORE PROGRAM

For quite some time now, we are part of the 1% For The Planet network and we keep supporting organisations like the Surfrider Foundation in preserving and protecting our environment. Now it is time to assess the impact our own products have. Besides using sustainable materials there is one other decisive factor which can reduce the impact on our planet drastically – extending the lifecycle of our gear.

The production of new gear takes up valuable resources. Reusing those products is the most effective way to reduce the environmental impact, save resources and also money. Therefore, the aim must be to extend the lifecycle of our gear to the absolute maximum. Because of that, we chose to bring the HEIMPLANET RE-STORE to life.

Our RE-STORE is the program that keeps gear in action longer. Send in your used HEIMPLANET products by filling out the form and join us to repair, share and recycle your gear. In return, you will receive up to 20% of the buying price and everyone has the possibility to shop refurbished products in our RE-STORE Shop for a reduced price.

Because the best thing we can do for the planet is to get more out of the stuff we already own and cutting down on consumption!

 

RE-STORE my product form

After sending the filled out form, you will receive a confirmation E-Mail shortly after which explains the next steps. All sent in products are personally inspected and refurbished by one of our employees at the Hamburg Hafencity Showroom. We inspect your product and depending on its condition you will be credited 10% to 20% of the buying price. You will receive your individual voucher code within 10 days after your gear arrives. If you still have your receipt, please add the file in the section below. This will help us process your request quicker. Thanks for supporting this project. We are looking forward to your product!

The RE-STORE Shop consists of exhibition pieces, old inventory, former collections and products that are no longer used by their owner. We repair the products, refurbished them, and complete them if parts are missing. This way, fewer products are thrown away and less new ones need to be produced. If a high-quality product is only lying around in some basement, we believe it deserves a second home.

FAQ

Most frequent questions and answers

We take them all! From tent to beanie, we take it all. Even products bought at our RE-STORE can be send back to us.

Not at all! Although, we are happy if a product is complete but even that is not a must. Is the product too damaged we still reuse its parts. If it is destroyed completely we take care of disposing it correctly.

Depending on how much we can save of your product, between 10% and 20% of that item‘s buying price will be credited to you.

Nope! Whether you have bought it online, in our showroom or at a different store, our products ought to serve their purpose to the fullest no matter where you got it from.

Just because a product was already used by someone doesn‘t have to affect its functionality. We make sure all RE-STORE gear is refurbished entirely. Only cosmetic flaws can occur. Therefore, all RE-STORE gear is covered by our regular 2-Year-Guarantee.

Of course. If you like stay in the second-hand cycle please go ahead and check out what the RE-STORE has in stock at the moment.

Definitely! If your RE-STORE gear gets damaged feel free to send it in. Our goal is, to maximise the use of resources. The longer we can keep our gear in use the better.

All sent in products are personally inspected and refurbished by one of our employees at the Hafencity Showroom, right beneath our office.

After sending the filled out form, you will receive a confirmation E-Mail which explains the next steps. We inspect your product and depending on its condition you will be credited up to 20% of the buying price. You will receive your individual voucher code within 10 days after sending in your gear.

Of course! The fewer shipping the better for our planet. We are looking forward to having you here with us.

If you‘ve made it this far we assume you are interested in our new RE-STORE program. We want to take this chance to thank you kindly for considering to support this project and recycle your used gear.

Thank you and all the best from Hamburg,

Your HEIMPLANET Team